Can new government take India to what this lady observed

New governement is place, Financial world specifically stock market is rejoicing. I have an expectation on social front after reading the article below. Can Indian home minister take this an aspiriration and target for the Indian society.

Incident as observed by the lady :-

One day I went to see doctor with my younger son to my nearest clinic. Once I entered to the clinic a lady with no English tongue but she was trying to talk with my son. Old ladies generally love to talk n play with young kids. 

All of sudden I saw few Singapore police officer entered into the clinic and they were enquiring about that lady. I was waiting there for my turn to see the doc. So I had time to listen their conversation carefully. The old lady could not speak English so one of the clinic attendants at the counter was explaining about her case to the Police.

That lady was holding a piece of paper and few sentences were written on that paper. Definitely I could not read her letter but I heard from the attendant of the clinic.

Attendant explained to the police officer that old lady had a minor an accident by a SBS transit bus (that lady had mentioned bus no also in her letter) so her leg was injured. I could not see the extent of that injury but I could see the bandage on her leg and she could walk also. So doctor were advising him to go to hospital and take an x-ray in order to check in detail but that lady was not willing to go to hospital because of financial reason.

Police, nurse and doctor started discussing her problem that how to help her. Finally they decide to take to the hospital but at whose cost? One of the senior police officer advise that they will give a memo written to hospital explain about her case and request hospital management  to see her without any fee for time being and police will claim all the charges to bus company and they will debit to the hospital account. Next problem was who will take her to the hospital? Police officer said they will take her to the hospital.

One more conversation I saw there between police officer and doctor. Doctor were complaining about police service as doctor had called them on 999 but no body came to his hospital within an hour or more. Since they knew nearest police station no so they call them directly. In addition doctor said why you police dept announce everywhere to call 999 for any help if you can not provide that service. Police was quite and apologized to the doctor.

I was surprised to see this case. Police at Singapore is so kind and helpful to the public. I can not imagine it if it can ever be so in my country.